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Every cash-based physical therapy practice wrestles with the same question: how do I keep patients from falling off while making sure new ones keep coming in the door? In this episode of the PhysioGrowth Podcast, we dig deep into patient churn—why it happens, what it really costs you, and the systems you can put in place to minimize it.
We’ll break down:
– The #1 reason patients drop off (and how to fix it before it happens)
– How to use progress tracking and communication to extend plan of care
– Strategies to set expectations from the very first visit
– Referral engines that keep your new patient flow steady without burning more ad spend
– Simple retention tactics that high-performing clinics use to turn drop-offs into lifetime clients
If you’ve ever felt like you’re hustling just to replace the patients you’re losing, this episode will give you the clarity and tools to plug the leaks and build a practice that compounds.
👉 Learn more and join the mentorship community at www.physio-growth.com