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Every PT clinic has them—B and C employees who don’t perform at the A-player level. In this episode, we break down how physical therapy business owners can actually manage, motivate, or move on from these team members. You’ll learn practical strategies for setting clear expectations, deciding when to invest in development, and knowing when it’s time to make a tough call. If you’ve ever struggled with underperforming staff, this episode gives you the tools to handle it with confidence.

About the hosts: Brian owns a 5-clinic company doing $2M in annual revenue which he started from the back of his car as a mobile PT. Owen helped take a 6-clinic company to 27 clinics and an 8-figure exit before starting his own cash-based mobile PT company in 2023.

If you want to take your business to the next level, join our mentorship group at: https://www.physio-growth.com

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